Singapore, 2 September 2011. Gary Klein was the international keynote in the second day of the 2011 KM Singapore conference. In this video, he highlights the importance of capturing tacit knowledge from experts and ways to do this effectively. In particular, he underlines how story-telling can help in this process and what advantages it brings in creating a reacher dialogue. See more at http://http://www.kmsingapore.com/
Singapore, 2 September 2011. Gary Klein was the international keynote in the second day of the 2011 KM Singapore conference. In this video, he highlights the importance of capturing tacit knowledge from experts and ways to do this effectively. In particular, he underlines how story-telling can help in this process and what advantages it brings in creating a reacher dialogue. See more at http://http://www.kmsingapore.com/
